Effective date: September 22, 2026
The Metal Roof Company respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and the choices available to you.
Information We Collect
When you request an inspection or contact us through the website, we may collect the information you choose to provide, including your first name, email address, service interest, referral source, project address, and details about your roofing or exterior project. If you contact us by phone or email, we may also keep the information you provide during that communication.
Form submissions are transmitted to us by email. The website is not currently configured to keep a separate database of form entries in WordPress.
Our hosting and security systems may automatically process limited technical information, such as an internet protocol (IP) address, browser or device type, requested pages, referring page, and date and time of a visit. This information is used to operate, protect, and troubleshoot the website.
How We Use Information
- Respond to questions and inspection requests.
- Schedule appointments and provide information about roofing or exterior services.
- Prepare estimates and communicate about a requested or active project.
- Maintain, secure, and improve the website and our business operations.
- Comply with applicable legal obligations and protect our rights.
Cookies and Analytics
The public website does not currently use Google Analytics, Microsoft Clarity, Hotjar, or advertising pixels. WordPress, our hosting provider, and security tools may use cookies or similar technologies that are necessary for site administration, security, and basic operation. If we add non-essential analytics or advertising technologies later, we will update this policy and any required consent controls before using them.
When We Share Information
We may share information with service providers that help us operate the website and communicate with customers, such as website hosting, security, and email providers. These providers may use the information only to perform services for us or as permitted by law.
We may also disclose information when required by law, to respond to lawful requests, to protect the rights or safety of The Metal Roof Company or others, or as part of a business transfer such as a merger, acquisition, or sale of assets.
We do not sell or rent personal information, and we do not share personal information for targeted advertising.
Data Retention
We retain personal information only as long as reasonably necessary to respond to an inquiry, provide requested services, maintain appropriate business records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods may vary depending on the nature of the communication or project.
Data Security
We use reasonable administrative and technical safeguards designed to protect the information we handle. No website, email system, or method of electronic transmission can be guaranteed to be completely secure.
Your Choices
You may contact us to ask about, correct, or request deletion of personal information you have provided to us. We may need to retain certain information when required for legal, security, recordkeeping, or legitimate business purposes.
Children’s Privacy
This website is intended for a general audience seeking roofing and exterior services. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.
External Links
The website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices.
Changes to This Policy
We may update this Privacy Policy when our website, services, or legal obligations change. The effective date at the top of this page will show when the policy was last revised.
Contact Us
If you have questions about this Privacy Policy or your information, contact:
The Metal Roof Company
4200 Regent St, Suite 200
Columbus, OH 43219
Phone: 614-721-7663
Email: metalroof@servicecenterpros.com